NORWALK, CT and CEDARBURG, WIS. (January 9, 2003) - Oncontact Software Corporation, a leading provider of customer relationship management (CRM) software for the mid-market announced today that Technology Marketing Corporation (TMC™)'s Customer Inter@ction Solutions® magazine, named Client Management Software (CMS) as a Product of the Year winner for 2002. Customer Inter@ction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982.

"Oncontact Software is honored to receive the 'Product of the Year' award again this year as we continue to innovate our industry leading CRM systems for the mid-market," said George Kofman, president of Oncontact Software.

"Oncontact is a clear leader in the CRM sector. We're proud to reward their hard work and innovation with a Product of the Year Award for 2002," said Nadji Tehrani, Chairman of TMC and Founder of Customer Inter@ction Solutions®.

According to Customer Inter@ction Solutions® Group Editor-in-chief, Rich Tehrani, Oncontact was selected because it demonstrates true innovation which is the hallmark of Product of the Year winners.

"The Product of the Year award is meant not only to honor the outstanding teams who developed and manufactured the products on our winning list, but also to educate our readers on the vast array of offerings in this market. Choosing the winners was a difficult process, and the editorial team spent many hours studying the applications we received from vendors, as well as looking through materials we collected on our own over the past year."

A full list of Product of the Year winners will appear in the January issue of Customer Inter@ction Solutions® magazine.

About Oncontact Software
Oncontact Software develops award-winning CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution that automates the sales, marketing and service areas of an organization, can be run in a Windows and/or Web environment. ClientNet and PartnerNet are Oncontact Software's audience-specific Web portals that enable a company to share information with all business channels.

Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. Oncontact Software has over 300 customers worldwide, including Prudential, Sears and Carfax.

Additional Oncontact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.

About TMC
Since its inception in 1972, Technology Marketing Corporation (TMC®) has produced industry-leading trade magazines and events focused on technology and communications. TMC® publishes Customer Inter@ction Solutions and Internet Telephony®, and the online publications, TMCnet.com®, Planet PDA Magazine, BiometriTech™ and Alternative Power™. TMC® produces BiometriTech™ Conference, INTERNET TELEPHONY® Conference & EXPO; Planet PDA™: The Enterprise PDA Event; and The Global Call Center Outsourcing Summit™. TMCnet™.com publishes more than 25 topical online newsletters. For more information about TMC®, visit its Web site at www.tmcnet.com.

TMC Contact:
Michael Genaro
203-852-6800, ext. 142
mgenaro@tmcnet.com