Oncontact Software Receives Customer Inter@ction Solutions® Magazine's "Product of the Year" Award for 2004

Client Management Software (CMS) Version 8.0 Singled Out For Its Outstanding Innovation

CEDARBURG, WIS. (January 11, 2005) -Oncontact Software Corporation, a leading provider of customer relationship management (CRM) solutions for mid-market companies, announced today that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com) has named CMS 8.0 as a recipient of the 2004 Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center and teleservices industries since 1982.

"Oncontact Software is once again very pleased to receive "Product of the Year" honors for the CRM market for our mid-market CRM application suite," said Jon Zimmerman, president of Oncontact Software.

"Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Oncontact Software has demonstrated to the editors of Customer Inter@ction Solutions that its products have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

About Oncontact Software
Oncontact Software develops award-winning CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution that automates the sales, marketing and service areas of an organization, can be run in a Windows and/or Web environment. ClientNet and PartnerNet are Oncontact Software's audience-specific Web portals that enable a company to share information with all business channels.
Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. Oncontact Software has over 400 customers worldwide, including Prudential, Foremost Insurance and Carfax.

Additional Oncontact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.

About TMC
Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC®) publishes Customer Inter@ction Solutions® and INTERNET TELEPHONY® magazines, Web portal TMCnet.com, and the online publications SIP™, Speech-World™, VoIP Developer™, WiFI Telephony™, WiMAX™, Alternative Power™ and BiometriTech™. TMC® is also the first publisher to test new products in its own on-site laboratories, TMC® Labs. TMC® produces INTERNET TELEPHONY® Conference & EXPO, VoIP Developer Conference and Global Call Center Outsourcing Summit . TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.