CEDARBURG, WIS & BETHESDA, MD. (February 8, 2011) – Oncontact Software (www.oncontact.com), the experts in providing CRM software to mid-market companies, announced today that its CRM 7 solution was selected by ISM Inc., Customer Relationship Management (CRM) and Customer Centric Business Strategic Advisors, as a Top 15 for both CRM Enterprise and Small & Medium Business Software Award for 2011.
This is the twelfth time that ISM has selected Oncontact Software to its Top 15 Award list. The Top 15 are divided into two categories—1) Enterprise, and 2) Small & Medium Business (SMB)—to reflect the changes and growth of the CRM marketplace.
“The winners of the 2011 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility,” said Barton Goldenberg, president, ISM.
Oncontact Software was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.
“We are honored to be among an extremely small group of CRM vendors to have the distinction of being named a “Top 15” award winner for the 12th consecutive year,” said Jon Zimmerman, president of Oncontact Software.
“Oncontact Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Oncontact Software is a leader in the CRM industry.”
The Top 15 winners for each category are featured in ISM’s 18th edition of User and Vendor electronic versions of The Guide to Mobile and Social CRM and are available in CD and downloadable format available at http://bit.ly/e1CokI. For more information, call 1-877-ISMGUIDE or 301-656-8448.
ABOUT ISM
Founded in 1985, ISM has established itself as the premiere strategic advisor to organizations planning and implementing CRM and Social CRM initiatives. Companies, non-profits and government agencies receive hands-on guidance from the most experienced CRM and Social CRM team in the world. ISM annually publishes The Guide to Mobile and Social CRM and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications including CRM Magazine. Our list of clients includes the American Automobile Association (AAA), Amtrak, Giorgio Armani, IBM, ExxonMobil, Kraft, McGraw Hill, Nike, PepsiCo, Roche, Samsung, Sara Lee, T. Rowe Price, United Way, Xerox, and the US Department of Defense. To learn more, go to www.ismguide.com or call (301) 656-8448.
ABOUT ONCONTACT SOFTWARE
Oncontact Software develops award-winning, hosted and on-premise web-based CRM software for mid-market companies. Oncontact CRM is a full-featured, customizable CRM application suite that automates the sales, marketing and service areas of mid-market organizations.
Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. Oncontact Software has over 600 customers worldwide, including Prudential, Foremost Insurance and Carfax.
For more information about Oncontact Software, please visit www.oncontact.com or dial 800.886.0866.
Contact:
Andrea Perschbacher
262-375-5144
andrea@oncontact.com
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