Oncontact Software Earns Five-Star Rating From VARBusiness Magazine

CEDARBURG, WIS. (March 23, 2004)- Oncontact Software Corporation, a leading provider of customer relationship management (CRM) solutions for mid-market companies, announced today that it was recognized by VARBusiness magazine as one of North America's top information-technology (IT) vendors in terms of the breadth and depth of channel partner program element offerings it provides to the value-added resellers (VARs) of its products. Oncontact Software received a Five-Star Rating, reflecting the robustness of its channel partnering programs for IT solution providing firms, resellers and consultants.

Of the more than 280 vendor program entries reviewed in six categories, 85 companies received the coveted five-star rating in the magazine's tenth annual Partner Programs Guide survey. The Partner Program Guide appeared in the March 15, 2004 issue of VARBusiness.

Robert C. DeMarzo, VARBusiness editorial director, notes that the solution providers through which Oncontact Software channels its products are critical to providing the proper IT strategies and IT solutions to corporations and institutions. "Through their expertise, solution providers add value to Oncontact Software's products, ensuring proper, cost-effective implementation of technologies needed to drive business forward," he adds.

"We are honored to be recognized as one of a very select group of technology vendors to have the highest rating for our partner programs, said Jon Zimmerman, president of Oncontact Software. "As the only exclusive CRM vendor to achieve a five-star rating from VARBusiness magazine, we are proud to continue our commitment to our partners in serving the CRM marketplace."

To determine the most robust vendor-partner programs and to determine those with a five-star ranking VARBusiness invited IT vendors to submit their descriptions of their channel partner programs between November 2003 and January 2004. The programs were scored on breadth and depth of program elements within each program. Results were tabulated by Answers Research, a Solana Beach, California based market research and consulting firm.

About VARBusiness magazine
For the past 17 years, VARBusiness' has delivered access to the Solution Provider and Integrator community. VARBusiness provides strategic business insight and technology direction for Solution Providers through industry-defining research, in-depth editorial, channel events and innovative Web services, enabling these business and technology integrators to make strategic decisions for their businesses, partnerships and customers. VARBusiness has been the recipient of numerous industry awards for both editorial content and design, including the 2003 Gold Eddie award as best BtoB Computing Publication. For additional information about VARBusiness products, events and services, please visit our Web site at www.varbusiness.com.

About Oncontact Software
Oncontact Software develops award-winning CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution that automates the sales, marketing and service areas of an organization, can be run in a Windows and/or Web environment. ClientNet and PartnerNet are Oncontact Software's audience-specific Web portals that enable a company to share information with all business channels.

Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. Oncontact Software has over 400 customers worldwide, including Prudential, Foremost Insurance and Carfax.

Additional Oncontact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.