OnContact Software Receives Top 15 Award for Eighth Consecutive Year
CEDARBURG, WIS & BETHESDA, MD. (February 27, 2006) – OnContact Software, a leading provider of .NET customer relationship management (CRM) solutions for mid-market companies, announced today that both of its CRM product lines, OnContact V and Client Management Software (CMS) have been selected by ISM Inc., Customer Relationship Management (CRM) strategic advisors, for both the Top 15 CRM Enterprise and the Top 15 Small & Medium Business Software Award for 2006. This is the eighth consecutive year that ISM has selected OnContact Software to ISM’s Top 15. Further, this is the third consecutive year that OnContact Software has been honored with both the Top 15 Enterprise and the Top 15 Small & Medium Business Software Award.
“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The software industry is meeting the demands of the digital generation with self-service applications and Web-enabled CRM packages.”
OnContact V and CMS were both chosen after intensive testing by the ISM Software Lab at its Bethesda, Maryland based headquarters. Each package was rated according to 217 s election criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.
“OnContact Software is once again very honored to be awarded 'Top 15' recognition in both the Enterprise and the Small & Medium Business categories from ISM. In 2006 OnContact Software is especially honored to achieve the rare feat of receiving this top award for both of our CRM product lines – our .NET system, OnContact V and also our CMS product line. For eight years running, OnContact Software has demonstrated our continued commitment and leadership in the CRM marketplace," said Jon Zimmerman, president of OnContact Software.
“OnContact Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “OnContact Software is among the leaders of the CRM industry.”
The Top 15 selections are featured in ISM’s 14th edition of The Guide to CRM Automation and in a Top 15 CD available at ( www.ismguide.com).
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management and Real-Time Enterprise initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike and United Way of America and United Way of Toronto; ISM’s government clients include the Department of Defense and the US Postal Service.
About OnContact Software
OnContact Software develops award-winning .NET CRM software for mid-market companies. OnContact V (ONCV) is a 100% Microsoft .NET based CRM applications suite that automates the sales, marketing and service areas of mid-market organizations.
OnContact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. OnContact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. OnContact Software has over 500 customers worldwide, including Prudential, Foremost Insurance and Carfax.
Additional OnContact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.