CEDARBURG, WI & BETHESDA, MD, (April 9, 2009) – Oncontact Software (www.oncontact.com), the experts in providing CRM software to mid-market companies, announced today that both of its CRM product lines, Oncontact CRM and Client Management Software (CMS) have been selected by ISM Inc.(www.ismguide.com), Social Media, Customer Relationship Management (CRM) and Contact Center strategic advisors, for both the Top 15 CRM Enterprise Award and the Top 15 Small & Medium Business Software Award for 2009.
This is the eleventh consecutive year that ISM has selected Oncontact Software to its Top 15 CRM software award list. Also, this is the sixth consecutive year that Oncontact Software has been honored with both the Top 15 Enterprise and the Top 15 Small and Medium Business Software Awards - a milestone very few CRM vendors have achieved.
The Top 15 are divided into two categories —1) Enterprise, and 2) Small & Medium Business (SMB) — to reflect the changes and growth of the CRM marketplace. “The winners of the 2009 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility.” said Barton Goldenberg, President, ISM.
Oncontact Sofware was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 s election criteria, including 102 business functions, 51 technical features, 36 implementation capabilities, 11 real time criteria and 17 user-support features.
“Once again, we are very honored to be among an extremely small group of CRM vendors to have the distinction of being named a “Top 15” award winner for the 11th consecutive year,” said Jon Zimmerman, president of Oncontact Software.
“Oncontact Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Oncontact Software is a leader in the CRM industry.”
ABOUT ONCONTACT SOFTWARE
Oncontact Software develops award-winning .NET CRM software for mid-market companies. Oncontact CRM is a 100% Microsoft .NET based CRM application suite that automates the sales, marketing and service areas of mid-market organizations.
Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia/Pacific and the Middle East. Oncontact Software’s products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, systems integrators and distributors. Oncontact Software has over 600 customers worldwide, including Prudential, Foremost Insurance and Carfax. To learn more, call (262)375-6555..
ABOUT ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Social Media, Customer Relationship Management (CRM), and Contact Center initiatives. ISM annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications including CRM Magazine. ISM's list of clients includes the American Automobile Association (AAA), Amtrak, IBM, ExxonMobil, McGraw Hill, Nike, PepsiCo, Roche, T. Rowe Price, United Way, Xerox, and the US Department of Defense. To learn more, call (301) 656-8448.
Oncontact Software contact:
Andrea Perschbacher
262-375-5144
andrea@oncontact.com
###
