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Career Opportunities with OnContact CRM Software

WorkWise, LLC is the leading provider of OnContact CRM software and WorkWise ERP software with world headquarters based in Menomonee Falls, Wisconsin.

At WorkWise, we value our employees. That’s why we seek out the most creative and driven candidates, then reward them with a casual work environment where they can collaborate with peers, yet work independently. To keep up with the market demand for our software solutions, WorkWise is seeking talented and focused individuals who can contribute to the fast-paced growth of the company.

WorkWise is the proud recipient of the 2011, 2012, 2013, 2014, 2015, 2016 and 2017 Milwaukee Journal Top 100 Workplaces award and has also been recognized by the Business Journal for being one of the area’s Healthiest Employers for five consecutive years.

To find out more, please email your resume to Human Resources. We look forward to hearing from you.

Benefits And Perks

  • Generous compensation packages
  • Great medical and dental coverage
  • Health savings accounts
  • Life & disability insurance
  • Retirement plan with company match
  • Company garden
  • Flexible and casual work environment
  • Various wellness initiatives

Current Opportunities

Application and Documentation Specialist

WorkWise, a leading technology company with world headquarters in the Milwaukee area, develops software solutions for Enterprise Resource Planning (ERP) applications and Customer Relationship Management (CRM).  We provide a results oriented, fun and healthy work environment for our employees. For six consecutive years, WorkWise has been recognized by the Milwaukee Journal Sentinel as one of the area’s Top Workplaces, and has been recognized as one of the area’s Healthiest Employers by the Milwaukee Business Journal.

We are currently searching for an Application and Documentation Specialist.  The right candidate will meet the position criteria and be a high-energy, achievement-driven, entry level professional who enjoys being part of a winning environment. Position responsibilities include software documentation writing, quality assurance tasks, and maintenance of local and hosted environments.

This position will report to the Product Manager.

Primary Responsibilities Include:

  • Create and maintain installation, configuration, user guides and online help for line of business applications
  • Follow consistent writing style standards and guidelines across documentation materials
  • Provide input into software documentation methods and collaborate in the creation of training materials
  • Assist with software quality assurance, including user acceptance and maintenance regression testing
  • Develop and document test plans and help manage defects


  • Bachelor’s Degree in IT or related field preferred
  • Strong technical, troubleshooting, and problem solving skills
  • Must have a passion to learn, and an ability to quickly grasp new concepts
  • Excellent writing, proofreading, editing and communication skills
  • Enjoy writing software documentation and testing
  • Experience in object-oriented programming, .Net and SQL is a plus
  • Experience with CRM software or other business applications is a plus

WorkWise offers an excellent benefits package including medical, dental, vision, life and disability insurance, 401(k) retirement plan and PTO.

WorkWise is an equal opportunity employer.

WorkWise participates in E-Verify.

Only qualified candidates considered will be contacted.

No agencies please.

To apply, click here to submit your resume, or send an email to personnel@workwisellc.com.

WorkWise, LLC is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability/handicap, marital status, veteran status, sexual orientation or any other basis prohibited by law.

WorkWise Software Awards - Top Workplace and Healthiest Employer