MILWAUKEE, WI (February 09, 2015) – WorkWise has announced its transition into the Marketing Automation and Contact Center space with the latest release of its CRM software product, OnContact 8.1. This is the only CRM solution currently on the market that includes a Marketing Automation platform and Contact Center solution at no additional cost.
“Our new OnContact 8.1 release represents our most substantial release to date and leads the industry featuring all new built-in Marketing Automation, new Contact Center functionality along with a host of other enhancements”, said Wayne Wedell, President of WorkWise. “We’re unique in the market and don’t sell our CRM software in confusing tiered layers, so our customers get CRM, the Contact Center, Marketing Automation, and customer support for one price; $50 per user per month for Cloud, or $995 per user for On-Premise.”
The new Marketing Automation functionality allows users to easily create, automate and measure the effectiveness of their marketing campaigns using a variety of tools, including an email template designer, web form designer, workflow designer, lead scoring and website visitor tracking.
The new Contact Center functionality includes comprehensive call scripting, calling queue management and telephony integration (CTI).
OnContact 8.1 also features a new product interface, as well as major enhancements to Microsoft Outlook integration and Gmail integration.
WorkWise is a solution provider of the RB-ERP manufacturing system and OnContact CRM solutions, offering a full range of services, including Customer Support, Consulting, Technical Services, and Integration.
WorkWise ERP offers make-to-order, repetitive and mixed-mode solutions to manufacturers to shorten cycle times and optimize manufacturing information, supply chain management, and manufacturing execution and planning. RB-ERP Version 9.7 enhances operations by taking time out of the business processes and increasing value in products and services.
OnContact CRM is an award-winning hosted and on-premise web-based CRM solution. The OnContact CRM application is a full-featured, customizable application suite that automates the sales, marketing and customer service areas of mid-market organizations.